Frequently Asked Questions (FAQ)

Scatter Wallet is an advanced digital asset management tool that supports multiple blockchains such as EOS, Ethereum, Tron, Telos, and more. It provides a secure and convenient way to manage your cryptocurrencies and interact with decentralized applications (dApps).

Scatter Wallet never shares your private keys with third parties. All sensitive data is stored locally on your device, encrypted with strong cryptographic algorithms. Additionally, users can enhance security by integrating hardware wallets, which store private keys offline.

If you lose access to your backup, it will be impossible to recover your Scatter Wallet or the funds stored within it. We strongly recommend creating multiple secure backups of your wallet file, and storing them in different, secure locations. Scatter prioritizes user privacy, so there is no server-side copy of your keys or data.

Scatter Wallet provides robust anti-phishing protection by incorporating trusted endpoints and verifying dApp certificates. We advise users to always verify the authenticity of the website or application they are connecting to and use our built-in "safe connection" indicators.

Hardware wallets provide an added layer of security by storing private keys offline, away from the reach of hackers. By integrating a hardware wallet with Scatter, you maintain full control of your assets while reducing the risk of malware attacks, making transactions more secure.

Scatter Wallet is currently designed for individual use and security. However, corporate users can leverage its open-source nature to customize solutions for team use, including adding multi-user access and auditing features. We recommend contacting blockchain security experts for such implementations.

Scatter Wallet displays connection indicators and certificates for each dApp. You can verify the connection by looking for the security badge shown within the wallet interface. Always ensure you're using trusted dApps and avoid unverified applications.

Scatter Wallet is built with privacy as a core principle. We do not collect any personally identifiable information from users. Scatter Wallet operates locally on your device, and all data is stored on your computer, giving you full control over your personal information.

It is essential to verify the checksums of the downloaded Scatter Wallet files. You can find the checksum values on our official website and compare them using a verification tool. This ensures that the file has not been tampered with and is safe to use.

If you suspect any unauthorized access, immediately disconnect from the internet, remove any unauthorized dApps, and perform a full security scan of your device. We highly recommend restoring your wallet from a secure backup and changing any potentially compromised passwords or keys.